Privacy Policy
The purpose of this site is to provide information about A. Alves & Cª Lda., more specifically about products, services and activities. This website is owned by the company A. Alves & Cª Lda., located at Rua Padre Domingos Joaquim Pereira, nº1039, 4760-563, Louro.
Google Analytics
The a-alves.com website uses Google Analytics, a website analysis tool developed by Google, Inc. (Google). The data collected by cookies referring to the use of the website (traffic data, including IP address) is only used for statistical purposes and in a global way.
Google uses the data collected to evaluate the use of the a-alves.com website, and prepare reports on its operation, as well as offering other services related to the use of the website. Google also allows you to transfer information to third parties, if required by law, or if the third party processes the information on Google's behalf. If you would like more information about the processing of data carried out by Google, see Google's Privacy Policy
Cookies
Cookies are small data files that are transferred from a-alves.com to your computer's hard drive. Cookies that are downloaded are safe, do not contain computer viruses and cannot be used to transmit or store personal information. Cookies are generally classified as “session” or “permanent”.
Session cookies: they do not remain on your computer when you leave the website or close your browser. The information collected allows A. Alves to analyze traffic patterns on the website. Over time, we can offer users a better experience on the site by continually improving the content, making adjustments and making it easier to use.
Permanent cookies: remain on your computer when you leave the a-alves.com website. The company A. Alves uses this type of cookies to analyze whether users return to the site. In this way we can assess whether the site is useful, interesting and valuable to the user.
It is possible not to accept cookies on your computer by selecting the corresponding setting on your browser.
See how you can do it in the three most used browsers:
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome
We must add that, if you do not accept cookies, it is possible that you will not be able to use all the features of a-alves.com.
Personal data
At A. Alves & Cª Lda. We are aware that the use of your personal data requires that it be processed consciously and based on a relationship of trust.
We respect your privacy and process your data in strict compliance with current legislation.
This page gives you information about our policies regarding the collection, use and disclosure of Personal Information when using our website.
The General Data Protection Regulation – Regulation 2016/679 of 27 April, considers personal data to be “information relating to an identified or identifiable natural person ('data subject'). A natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers electronically or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
Origin and type of personal data collected
Personal Data means all information that can identify you as a natural person, such as name, address, e-mail address, telephone number or tax number.
This information may be collected through:
• Usage, views and technical data, including your device identifier or IP address, when you visit our website or open emails we send you;
• Surveys carried out on our website;
• Completion of existing forms on our website;
• Newsletters subscription.
Purpose of personal data
The data collected on our website is intended to:
• Processing of information requests by Customers;
• Market studies, assessment of consumer profiles and preferences, in order to:
◦ Detect possible market trends;
◦ Creation of personal suggestions;
◦ Analysis of user behavior in order to improve the experience on the website;
◦ Campaigns and events related to the company, its associates or partners;
Detect, investigate and stop activities that may be illegal or violate our policies.
How do we keep your personal data safe?
We are committed to ensuring the protection of the security of the personal data made available to us, having approved and implemented strict technical and organizational measures in this matter. Compliance with these rules constitutes an obligation can use the sample withdrawal form attached to these Terms, which you can also find on the Site. Alternatively, you may terminate the contract by issuing an unequivocal statement to A. Alves declaring that you intend to terminate the contract.
10.3 All used products containing consumables (eg Cartridges, Ribbons or Toners) can only be exchanged/returned by replacing these consumables. A. Alves & Companhia Lda. reserves the right to charge/withhold costs for the contents of such consumables used by the Customer.
10.4 Your right of withdrawal does not apply to: the supply of products made to the consumer's specifications or clearly customised; the supply of products susceptible to rapid deterioration; the supply of products which cannot be returned for reasons of health protection or hygiene and which have been unsealed after delivery; the supply of sealed audio or video recordings or sealed computer programs that have been unsealed after delivery; the supply of digital content that is not provided on a material basis if the execution has started with the prior and express consent of the consumer and the recognition that in this way he loses his right of withdrawal; cartridges and other unsealed consumables (Toners / Ribbons / Ink Cartridges), which are not described in clause 10.3, unless they are defective.